For domestic orders placed on www.greendigo.com, returns can be made free of charge. All you need to do is ensure that the items are unused, unwashed, unsoiled and have the original tags in place. To place a request for return, please send an email on email@example.com, within 15 days from the date of purchase and we would have the items collected from you. Please place the garments in their original cloth drawstring pouch and hand it over to the pickup courier executive. No returns or refunds would be possible on items bought in the following scenarios: (i) those on sale, (ii) those with a discount code, (iii) those via international orders or (iv) those through Cash on Delivery, (v) those bought in exhibitions or pop ups. No returns or refunds would be possible on undergarments and innerwear due to hygiene reasons.
The refund will be made via the same payment method used to make the purchase. You will receive email confirmation of the return once it has been completed. If you have not received a refund in your account after more than 14 days, please show the confirmation to your bank so that they can help you and speed up the process.