Return Policy
We are committed to making your shopping experience as seamless as possible. Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following terms and conditions :
- We do not refund the amount. However, we are happy to exchange a garment for size or any other product in case you are not happy with your order, provided you inform us about your exchange request within 3 days of receiving your order. Kindly email the details at care@greendigo.com
- The charges for shipping back the product to us will have to be borne by you. The exchange will be shipped once we receive the order back and the quality check is satisfactorily done.
- Products to be exchanged should be unused, unwashed, unsoiled, and have the original tags in place.
- No exchanges would be possible on items bought in any of the following scenarios:
- those with a discount code,
- those via international orders
- those through Cash on Delivery
- those bought in exhibitions or pop-ups
- those that are limited editions
- those items that are hygiene-sensitive