Natural fiber clothing is made from natural materials that have been used to make
clothing for thousands of years. These include cotton, linen, silk, wool, hemp etc.

On the other hand synthetic fabrics could be considered plastic fabrics made of
chemically derived fibers. Common synthetic fabrics include polyester, rayon, nylon
etc

Organic cotton is cotton that is produced and certified to organic agricultural
standards. It’s  farming does not allow the use of toxic chemicals or GMOs
(genetically modified organisms) and therefore has a low impact on the environment.
On the other hand, growing conventional cotton requires a significant use of
chemical fertilizers which poison people and the environment.

- Soft, breathable and comfortable to wear vis a vis synthetic fabrics.
- Less likely to trigger allergies in children since it is devoid of toxic chemicals.
- Better for the planet and safer for the farmer’s health

Yes, the prices on the website are inclusive of all taxes. We offer free shipping on all
domestic orders.

No, you do not have to pay additional taxes/ GST at the time of checkout for all
Domestic orders. The prices displayed on the website are inclusive of GST.

However, incase of International shipping any taxes/duties etc., if applicable, will
have to be borne by you.

Shipping is free for all domestic orders and deliveries within India.

For International orders, shipping charges are calculated at the time of checkout.

For your convenience, we offer all major payment solutions, such as credit cards,
debit cards, net banking and cash on delivery.

Yes, cash on delivery is available on select pincodes within India only. Please pay
the full order amount to the shipping provider at the time of delivery.

Yes, shopping on our website is completely safe. We use leading payment gateway
providers that have end to end encryption and two factor authentication. At no point
during the payment process do we manage your bank/card details neither do we
store your bank/card details after the order is placed.

Yes, we take utmost care in keeping your personal information safe and secure. We
do not sell your information to any third-parties. For more details, refer to our Privacy
Policy.

We’ll be happy to assist you. Please contact customer care at +91-9372462620 or
orders@greendigo.com.

We hope that this situation does not arise. However, in case you wish to cancel the
order, please call +91-9372462620. Please note that you can cancel an order only
within 24 hours of placing the order.

We make every effort to keep all products in stock. However, there may be times
when unexpected demand exceeds our supply. You may write to us at
orders@greendigo.com for an enquiry about a product which is not in stock and we
will be happy to assist you.

We take great pains in ensuring that we photograph all our products under standard
lighting conditions so that the image you see is as close to the actual product.

However, there may be minor variations in the color of the fabric etc of the product
image you see on your monitor and the actual product.

At present, our products are available only through our website www.greendigo.com

Please follow us on social media for updates on exhibitions and pop ups in your city.

Dispatches are done within 1 working day of placing the order. Domestic deliveries
usually take 2 - 5 days to arrive, depending on the location. International shipping
usually takes 2 - 3 weeks to arrive.

Yes, you will be informed through an email when your shipment is dispatched. The
details of the courier company and the tracking reference number will be mentioned
for your convenience.

For domestic orders placed on www.greendigo.com, returns can be made free of
charge. All you need to do is ensure that the items are unused, unwashed, unsoiled
and have the original tags in place. To place a request for return, please send an
email on orders@greendigo.com, within 15 days from the date of purchase and we
would have the items collected from you. Please place the garments in their original
cloth drawstring pouch and hand it over to the pickup courier executive.

No returns or refunds would be possible on items bought in the following scenarios:
(i) those on sale, (ii) those with a discount code, (iii) those via international orders or
(iv) those through Cash on Delivery, (v) those bought in exhibitions or pop ups.

The exchange option is not available for online purchases. Nonetheless, you can
always return your order for FREE within the established return period and place
another order.

Washing instructions are printed on a label inside each of our garments. All our
garments are machine washable. We recommend a cold wash on gentle cycle. A
higher temperature wash will not harm the clothes but it is not ecofriendly. It is
generally recommended that like colored garments are washed together.

We also strongly suggest the use of natural and biodegradable soap nuts (popularly
known as Reetha in India)

For bulk order enquiry, please write to hello@greendigo.com or call +91-
9372462620 and we will be happy to assist you.

Yes, we can take custom bulk orders. Please write to hello@greendigo.com or call
+91-9372462620 to understand wholesale prices and order quantities.

Yes, we can undertake end to end production as per your brand’s requirement.
Please write to hello@greendigo.com or call +91-9372462620 to understand
wholesale prices and order quantities.